Living Well Counseling Inc.
Transformation from the inside out
Step 1
The first step is to complete the initial consultation request form linked below. Heather will contact you by email, text, or phone within 48 hours to let you know her availability and to schedule an initial consult meeting.
Step 2
Once you have scheduled an appointment, Heather will provide you with a link to the secure client portal where you will be asked to complete some forms. Please complete these before your first session. Once they are completed, Heather will automatically be notified by email and can review these before the first meeting.
Step 3
Attend your first meeting at the location you and the therapist discussed. To further prepare yourself for what to expect from counseling, you may find the information below helpful.
COMMON QUESTIONS ABOUT COUNSELING
Are you an in-network provider with my insurance company?
I am currently in-network with PacificSource, Regence Blue Cross Blue Shield, MODA, First Choice Health, and Aetna. In order to ensure that I am in-network with your specific plan, please contact your insurance company directly.
Please note that I am only contracted with commercial plans at this time. I am not contracted with any OHP plans, even if they are managed by a company such as PacificSource.
How do I pay for sessions?
Payment is due in full at the time of service. Prices are listed on the Services section.
I accept payment by credit card and HSA cards. When you sign into the online portal, you will receive instructions on how to store it on the client portal once you complete the intake paperwork.
What happens if I cannot attend our scheduled appointment?
If you cannot attend our session, please contact me by email, text, or phone as soon as possible so that I will be able to adjust my schedule accordingly. Although it is helpful to have as much notice as possible, I require notice to be made by noon on the business day prior to the session. Sessions cancelled without prior notice will be subject to a late cancellation fee.
If you would like to reschedule your appointment, please visit the client portal at https://livingwellcounselinginc.clientsecure.me and you can do so online.
What if I need to contact the therapist before or between my appointments?
It is difficult to guarantee the confidentiality of information that is transmitted over email or texting. If you need to contact me for something other than scheduling, it is recommended that you call.
Forms & Fees
Forms
After you are scheduled for an initial session. Living Well Counseling Inc. will email you a link to the client portal where you will be instructed to fill out some forms. Please have your insurance card (if applicable) and credit card on hand when completing these.
These are required to be completed before the first session. If you need assistance or are unable to complete the forms, please contact me.
To see how we handle your privacy, click here.
You have the right to receive a Good Faith estimate of your healthcare costs. For information about your rights under the No Surprises Act, click here.
Fees
The cost per session is $164.40 for 45-minute sessions and $193.63 for 53-minute sessions.
Cancellations: We understand that things come up and it may be necessary to cancel your previously scheduled session. Because open slots can be hard to fill on short notice, we ask that you cancel by noon on the previous business day. Late cancellations that are made after this time and no-shows are subject to a $164.40 late-cancellation fee.